Director, IT Service Excellence and Project Delivery
Key decision makers in the same organization
Organization Signals
Public Activity & Signals
Board meetings, strategic plans, and buyer signals from Lily Chen’s organization
Jul 27, 2026·BoardMeeting
Board
Toronto Community Housing Corporation Board Of Directors Meeting
The board discussed several topics, including accessibility initiatives for Disability Pride Month and the grand reopening of 50 Torbolton, a passive house project. Other topics included the Investing in Our Diversity scholarships and the appointment of new scholarship awards, as well as a presentation by the Auditor General regarding building capital repair planning. The meeting also featured a deputation concerning Rent-Geared-to-Income (RGI) calculations and tenant communication, and a discussion regarding formal processes for tracking audit action items.
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Governance, Communications and Human Resources Committee Meeting
The committee meeting focused on several governance and operational topics. Key discussions included the development of a broader compliance function within the organization, covering financial compliance as well as health, safety, and life safety issues. The committee addressed the management of inactive subsidiary corporations and the planned review of these entities. Additionally, the committee discussed the Toronto Affordable Housing Fund, noting it was a legacy program originating from revitalization commitments, and confirmed the ongoing process of transferring this fund back to the City of Toronto.
Jul 1, 2026·StrategicPlan
Board
Toronto Community Housing Multi-Year Accessibility Plan 2026-2031
This Multi-Year Accessibility Plan outlines Toronto Community Housing's commitment to timely accessibility for people with disabilities, complying with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and Ontario Regulation 191/11. The plan details strategies across general requirements, employment standards, and design of public spaces standards. Key areas include establishing accessibility policies, maintaining feedback processes, ensuring accessible formats and communication supports, and implementing comprehensive employment and public space design standards to foster an inclusive environment and remove barriers.
Jun 8, 2026·BoardMeeting
Board
Toronto Community Housing Tenant Advisory Committee Meeting Minutes
The meeting included a presentation and discussion regarding the proposed Tenant Poster Standard Operating Procedure, which aims to improve transparency, accessibility, and consistency for community and event posters across TCHC properties. Key feedback from committee members focused on the review process, poster protection, accessibility compliance, and communication about roles and responsibilities. The committee also conducted a review of the Use of Space Policy, covering topics such as agreement types, maintenance accountability, commercial space usage, emergency access to community spaces, and the improvement of booking systems for common areas.
Extracted from official board minutes, strategic plans, and video transcripts.
