Liesel M. Gross

The board meeting addressed several critical agenda items across finance, administration, and wastewater topics. In finance and administration, the Board reviewed and approved a revised resolution exclusively focused on wastewater tapping fees for suburban divisions, calculated according to legislation for 2021 capital spending and updated using 2020 census data to recalculate Equivalent Dwelling Units (EDUs). This resolution was approved, with new rates effective July 1, 2022. In water topics, authorization for the design phase of the Water Filtration Plant Filter Upgrade Project was sought. This project addresses the aging infrastructure of eight filters, which are over 70 years old, by replacing the clay under drains with stainless steel and installing a more effective air scour backwash system. The City of Allentown committed American Rescue Plan funds to support this major capital project. Finally, in wastewater discussions, regional sewer capacity and wet weather planning were reviewed, involving consultants from AECOM to discuss history since 2013 and future needs driven by increased capacity demands and DEP mandates against flow bypassing.

The primary discussion focused on the request for authorization to develop a comprehensive Digital and Information Technology Master Plan, engaging the consultant Black & Veatch. The plan aims to modernize the technology environment, enhance operational efficiency, improve customer experience, strengthen infrastructure resilience, and ensure cybersecurity compliance. Key software systems discussed included SCADA, CityWorks (CMS), Procore (construction management), Munis (accounting), and the EZRI platform (GIS). A significant concern raised was the need for better data aggregation across the 238 existing software systems to enable real-time reporting and decision-making via dashboards, referencing the previous IT Master Plan from 2018. Specific areas needing improvement include document management, asset management integration with SCADA data to optimize machinery lifecycle, and leveraging digital twins for predictive operational modeling, especially concerning source water management.

The meeting focused on several key presentations and operational matters. A comprehensive project overview was provided for the re-implementation of the Munis ERP system, detailing implemented modules, process improvements such as departmental budgeting and electronic data capture, and noted areas for future work, including process documentation and change management. The Board also received a presentation on the Project Excellence initiative, designed to improve project performance regarding budget and schedule adherence, which included a review of new tools like an MS Lists tracking tool and a Power BI dashboard. Staff sought feedback on proposed quarterly reporting metrics for financial performance compared to budget. An update was provided on funding options and ongoing conversations regarding the Industrial Pretreatment Plant Master Plan. Additionally, there was discussion concerning recent updates to the Sunshine Act regarding agenda modifications.

The meeting addressed the approval of an Emergency Declaration related to a 36-inch water main break at S. 17th & Walnut Streets that occurred on April 29, 2020, as repair costs exceeded $50,000.00. The Board discussed the pipe material used (Class 50 ductile iron) and confirmed the declaration did not cover private property damage. The declaration was approved for a total of $125,112.00. The session included a monthly systems operations overview, noting reduced sewer backup incidents attributed to public communication. Staff also reported on upcoming work related to another main break and the importance of flushing interior plumbing in commercial properties closed due to the COVID-19 pandemic. An Executive Session was scheduled to discuss potential litigation and personnel matters.

The agenda for the meeting included reviewing the agenda, potential Executive Sessions, and approval of minutes from previous meetings held in May and June 2015. Key discussion and action items covered Finance and Administration, specifically the approval of a contract for Electronic Bill Presentment & Payment Processing with Paymentus Corporation and related Delaware Valley Trust recognition. Wastewater discussions included the rehabilitation of WLI/LLRI Meter Station No. 5. The agenda also scheduled System Operations Overview, Staff Comments, Solicitor's Comments, and Adjournment.