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Director, Student Services Support Center at Mercy University
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Decision makers at Mercy University
Administrative Coordinator, TRiO SSSP
admissions outreach specialist
Assistant Controller
Assistant Director, Enrollment Services
Assistant Professor, Libraries Reference and Instruction Librarian + Web Manager
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Board meetings, strategic plans, and buyer signals from Krystal LaDue Trama’s organization
MOMENTUM 2030 is Mercy University's strategic plan focused on sustained progress through bold leadership, execution, alignment, and measurable outcomes. The plan outlines five key pillars: Enrollment Growth, Student Success, Great Careers, Employee Engagement, and Fiscal Sustainability. These focus areas aim to drive student success, strengthen the institution, and prepare students for meaningful futures.
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The meeting featured a presentation on current trends in recruitment marketing and labor market data. Key discussion topics included the decline in overall hiring and job openings in the US, the impact of AI on application volumes, and shifting strategies for sponsored job advertising. Participants explored why costs per click for job ads increased despite a softening labor market, attributing the trend to concentrated spending on hard-to-fill roles such as healthcare and technical positions versus a shift to organic channels for easily filled occupations.
This document captures the Mercy College Commencement ceremony for the Schools of Liberal Arts and Education. Key segments included opening remarks highlighting the driven and passionate nature of Mercy College students, singing of the National Anthem, and addresses from the 12th President, Timothy L. Hall. The ceremony featured recognition of parents, family, faculty, and staff who supported the graduates. Academic awards were presented for both the School of Education and the School of Liberal Arts, recognizing excellence in fields such as secondary education, TESOL, leadership, childhood education, media studies, and English literature. Undergraduate and Graduate Student Addresses were delivered by Matthew Reich and Christian Esposito, respectively. The event concluded with the conferring of an honorary degree upon Dr. Betty Rosa, Chancellor of the Regents of the State of New York, acknowledging her significant contributions to education and administration.
This document provides an update on the Mercy College Service Excellence initiative, now in its second year. It highlights significant progress, including over 80% staff training and the integration of service excellence principles into the hiring process, making it central to the college's identity. The guiding philosophy emphasizes enriching lives and inspiring success through a personalized and caring environment. Future plans involve refining service systems and incorporating new ideas to further enhance service delivery across all seven campus locations.
Extracted from official board minutes, strategic plans, and video transcripts.
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