Massachusetts Water Resources Authority Strategic Business Plan 2026-2030
This Five-Year Strategic Business Plan for FY 2026-2030 outlines the long-term direction and goals for the Massachusetts Water Resources Authority. The plan serves as a management tool to identify and prioritize strategic initiatives, ensure transparency for ratepayers, and guide staff efforts. Key focus areas include delivering safe drinking water, providing environmentally protective wastewater collection and treatment, and significant infrastructure rehabilitation. The plan is structured around six strategic priorities: Drinking Water Quality & System Performance, Wastewater Management & System Performance, Infrastructure Management & Resilience, Finance & Management Systems, Diversity, Equity, Inclusion & Workforce Development, and Environmental Sustainability.