Commission on Human Rights and Opportunities IT Strategic Plan 2024
This IT Strategic Plan for the Commission on Human Rights and Opportunities details the technology strategy to improve efficiencies and services. The plan focuses on continually assessing technology, training staff, and adapting to new needs to support the mission of eliminating discrimination and establishing equal opportunity. Key areas include expanding online services (e.g., complaint inquiries, training, virtual proceedings), developing a new case management system, implementing a technology solution for Affirmative Action policy submissions, and addressing technological requirements for a Civil Rights Museum.