Board meetings, strategic plans, and buyer signals from Keith Fester’s organization
Sep 22, 2026·BoardMeeting
Board
Board of Industrial Insurance Appeals Board Meeting Minutes
The board received management updates regarding ongoing recruitment efforts for Network/Security Administrator and judicial positions, the status of the court reporting RFP, and the launch of a new filing survey. Discussions also covered IT system reporting, the resolution of a recent mail system distribution error, preparations for an upcoming conference, and organizational updates regarding staff changes. Additionally, the board conducted an executive session to discuss the performance of a public employee, during which no formal actions were taken.
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The board discussed CMS mail delivery issues, specifically concerning requests for electronic service. The management update covered several operational items, including the status of Petition for Review (PFR) filings, personnel updates regarding upcoming retirements and active recruitment, and the status of the judges' union safety committee. Additionally, the meeting addressed the customer experience survey, IT department activities, the release of the agency budget, fiscal-year close certification, the appointment of a new Chief Financial Officer, progress on BAMS tickets, and the status of office facilities and caseload metrics.
Sep 11, 2026·BoardMeeting
Board
Board Of Industrial Insurance Appeals Stakeholder Meeting Minutes
The board meeting covered several operational updates, including the development of a glossary for WISHA and Industrial Insurance, changes to order templates, and system updates to the Board Appeals Management System. The committee reviewed internal audit findings regarding file reporting, discussed potential policy changes for scheduling, and provided updates on Governor's Executive Order 25-06 compliance regarding customer service surveys. Additional topics included the implementation of a new secure drop box, future transitions to Teams Telephony, upcoming CLE scheduling, and various staff promotions and appointments. The meeting also addressed specific procedural questions during a Q&A session regarding hearing logistics and record preservation.
Sep 8, 2026·BoardMeeting
Board
Board Board Meeting Minutes
The board meeting included a review of the quarterly agenda and planning for an all-staff meeting. Management provided updates on personnel recruitment, bargaining sessions, the wellness policy, and feedback on address confidentiality legislation. Discussions also covered new judge and BAMS training, internal procedures including the reset process, dropbox guidelines, and the status of budget and CFO interviews. Public comments focused on communication delivery and the consistency of Department orders. The board also welcomed a new legal office assistant.
Extracted from official board minutes, strategic plans, and video transcripts.
