Jul 22, 2026BoardMeeting
BoardBeneficiary Advisory Council Quarterly Meeting Minutes
The Council convened to receive updates from Health Care Authority leadership, discuss implementation planning for federal Medicaid changes under HR 1, and gather beneficiary feedback. Key discussion topics included member communication strategies, access to care, customer service concerns regarding call center performance, and provider network stability. Additionally, the Council reviewed employment resources provided by the Department of Workforce Solutions and addressed interagency workflow challenges related to unemployment claims for caregivers in the Mi Via program.