Board meetings, strategic plans, and buyer signals from Heather Krzmarzick’s organization
Sep 12, 2026·BoardMeeting
Board
Family Support Council Meeting Minutes
The meeting included the appointment of new council leadership, including a Chair, Vice Chair, and Secretary. Updates were provided on Quality Team metrics, including critical incident reports, SMART review accuracy, and eligibility team call volumes. The council discussed waiver renewal services, the qualified provider process, and strategies to better inform families about available services and Medicaid form navigation. Additionally, members shared self-care practices and discussed future planning, including prospective guest speakers and the development of a report for legislators. Action items were established regarding Medicaid form guidance, state comparative data, family surveys, and internal meeting procedures.
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The council reviewed updates from the Developmental Disabilities Council and the Division of Developmental Disabilities. Key discussion topics included the ongoing 2027-2031 strategic planning process, the upcoming administration of NCI surveys, and updates regarding critical incident reporting and service eligibility. Members also discussed the progress of the waiver renewal process, administrative responsibilities such as bylaw revisions and upcoming officer elections, and planning for future agenda items including guardianship and health services.
Dec 12, 2025·BoardMeeting
Board
Family Support Council Meeting Minutes
The council discussed transition planning services and trainings offered by SD Parent Connection for caregivers and students. The Division of Developmental Disabilities provided updates regarding new reporting formats for critical incidents, data tracking, and grievance procedures. The council reviewed and approved feedback from the Billing Manual Workgroup covering services such as counseling, child care, transportation, and recreation. Additionally, the meeting addressed scheduling for upcoming council meetings, member term expirations, and plans for future presentations on mental health considerations.
Mar 14, 2025·BoardMeeting
Board
Family Support Council Meeting Minutes
The council reviewed updates from the Department of Disabilities (DDD), including information on the Spring Forward community engagement sessions, Senate Bill 15, and organizational restructuring. The meeting featured presentations on the Family Support Team's processes and quality assurance data, including updates on eligibility and waitlist management. Additionally, a legislative update regarding disability rights was provided, and the council discussed term vacancies, coordinator training, and future goals for waiver renewals. Action items were established regarding follow-up on legislative resources, waitlist data analysis, and system improvements for communication.
Extracted from official board minutes, strategic plans, and video transcripts.
