Organizational Change Manager, Office of Motorist Modernization at Florida Department of Highway Safety and Motor Vehicles
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The agenda for the meeting includes a program update for the Motorist Modernization Phase II initiative, a financial review, and discussions regarding Phase II implementation.
The board discussed the financial status of the Phase II program, including budget utilization and variance. A detailed project update was provided regarding the ORION Statewide Rollout, covering migrated offices and transaction statistics. Key operational items included staffing vacancies, status of convenience renewal offices, and scheduling challenges. Additionally, the organizational change management team presented on go-live preparations, support workflows, and the change champion network. Procurement status reports, contract amendments, and ongoing operations and maintenance spend plans were also reviewed.
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The board reviewed the status of the Phase II Program, including financial updates for the 2025-2026 fiscal year and the progress of the ORION statewide rollout. Key discussion topics included challenges related to staffing vacancies, scheduling for various office types, and the implementation of critical technical fixes for convenience renewal processes. The Organizational Change Management team provided updates on the Change Champion Network, support workflows for the MyDMV portal, and go-live preparation efforts.
Key discussions during the meeting included an update on new board membership, a program update for Motorist Modernization Phase II covering financial review and implementation status, and organizational change management activities such as Change Champion Network Connects and preparation for statewide Go-Live. The financial review showed that as of January 2026, approximately $1.3 million of the $1.8 million budget for FY 2025-2026 had been expended. The Phase II project update detailed the status of six ORION releases, with Release 4 (ORION Statewide) in progress and targeted for completion by March 2026. Specific critical items for Release 4 included finalizing the statewide rollout schedule and vendor/Tax Collector readiness for Convenience Renewal. Updates were also provided on risks, such as staffing vacancies, and ongoing technical work related to MV Renewal API and Bulk API development.
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