Doug Martin

The Green Bay Water Utility's 2025-2027 Strategic Plan provides a roadmap to deliver reliable, high-quality drinking water and exceptional customer service, striving for constant improvement as a valued community partner and innovative industry expert. The plan is built upon four strategic pillars: Operational Resiliency, Organizational Sustainability, Workforce, and Customer Service, guided by core values of health and safety, sustainability, employee and customer experience, and integrity.

This Water Supply Service Area Plan for Green Bay Water Utility outlines a 20-year strategic direction from 2025 to 2045. It details the existing and projected service area, inventories water supply sources and consecutive systems, analyzes current water usage, and forecasts future water demand. The plan identifies alternate water sources and provides recommendations for meeting these projected demands, emphasizing the intent to maintain the service area entirely within the Great Lakes Basin.

This five-year Capital Improvement Plan outlines the strategic direction for the Green Bay Water Utility, focusing on providing a reliable, high-quality drinking water supply. The plan emphasizes achieving this mission through exceptional customer service and value, ensuring the utility's operations align with its core commitment to the community.

This Water Supply Service Area Plan outlines the Green Bay Water Utility's strategy for managing water resources from 2025 to 2045, ensuring compliance with Wisconsin Department of Natural Resources requirements. The plan focuses on defining the service area, inventorying water sources and consecutive systems, analyzing existing and projected water demand, and identifying alternate sources. Its core recommendation is to maintain the current Lake Michigan water supply and infrastructure to meet future needs, while ensuring the service area remains within the Great Lakes Basin.

The Green Bay Water Commission reviewed and approved the 2023 Annual Budget for the Green Bay Water Utility. The budget addresses the water system's safety, security, efficiency, redundancy, and reliability. Key areas of investment include upgrades to servers, firewalls, GIS, work order systems, phones, and computers to improve operational efficiency and minimize cyber security threats. Maintenance of the Utility's water mains, water relays on resurfaced streets, meter replacements, generator addition at Lake Station, and equipment and projects at the treatment plant are also budgeted. The budget also includes the addition of a joint Safety Coordinator with the City of Green Bay.