Jan 1, 2020Strategic plan
Department of Motor Vehicles Strategic Plan 2020-2022
The South Carolina Department of Motor Vehicles (SCDMV) strategic plan focuses on delivering exceptional customer service, promoting efficient business practices, and ensuring data security. Key goals include maintaining low wait times, distributing revenues effectively, modernizing service delivery through online platforms, and minimizing fraud risks. The plan emphasizes investing in employees, leveraging partnerships, and securing legislative support for modernization efforts to enhance overall agency performance and customer satisfaction.