Deborah C. Leous

This document, the 'PSTA Performance Counts Scorecard' for Fiscal Year 2025, provides preliminary results on key organizational strategies and metrics. It tracks performance in areas such as fixed route, paratransit, and ferry customer satisfaction, employee turnover and engagement, operational safety, infrastructure rating, fuel efficiency, ridership, and financial performance including budget variance, operating costs, and fare revenue. The scorecard also monitors progress on specific projects like the Clearwater Transit Center and SunRunner Corridor development. These metrics are grouped under broader themes of 'Healthy Community and Workforce Resiliency' and 'Economic Vitality', indicating a focus on comprehensive organizational health and impact.

This document presents the PSTA Performance Counts Scorecard for Fiscal Year 2026, monitoring progress against strategic goals categorized into Financial Responsibility, Operational Excellence, and Community Impact. It evaluates metrics such as budget adherence, net subsidy, revenue growth, project milestones, ridership, safety, fuel efficiency, asset condition, and customer satisfaction for various transit services. Additionally, it tracks employee retention, community sentiment, and the economic impact within the SunRunner Corridor.

The meeting included a Second Millage / Budget Public Hearing where the CFO summarized the FY24 budget, noting savings to retain Routes 5, 32, and 58 amidst budget challenges. Several members of the public commented extensively on the proposed millage rate, potential route cuts (specifically mentioning Routes 5, 32, 58, 813, 814, 90, and 18), the desire for fare-free service, and the need for later service hours. During board member comments, discussions centered on the fare structure for Mobility on Demand (MOD) service and service end times. Resolutions #23-04 and #23-05 were adopted following public comments on the budget. The Consent Agenda was approved, excluding an item concerning the On Demand Provider Contract Limit Increase, which was ultimately approved with an amendment to defer fare increase discussion to a future committee meeting. Committee updates included TRAC and Forward Pinellas reports. Future agenda subjects mentioned included access fare, free ride days, the PSTA/HART Memorandum of Understanding (MOU), and the union agreement.

The public hearing focused on the Fiscal Year 2025 Federal Grant Program of Projects (POP). The Chief Finance Officer presented the proposed projects and associated funding. No public comments were offered during the designated period.

The Executive Committee meeting included a review of the draft agenda for the upcoming April Board meeting. Additionally, one expression of gratitude was shared regarding the service of the Board Chair, along with a mention of an upcoming workshop.