Jul 1, 2026StrategicPlan
BoardArizona Department of Revenue Strategic Plan 2025-2029
This Strategic Plan outlines the Arizona Department of Revenue's roadmap for 2025-2029, focusing on funding Arizona's priorities through innovation, exceptional customer experience, and continuous improvement, ultimately serving taxpayers. Key strategic outcomes include implementing self-service options, increasing taxpayer compliance, improving user experience, and enhancing role satisfaction. The plan aims to modernize operations through initiatives like STARS and the integration of artificial intelligence, aligning with the statewide vision of "An Arizona for everyone" and supporting the Governor's ACE Initiative to streamline operations and maximize taxpayer value.