Annabell Perez

This operational plan for Emergence Health Network establishes goals and objectives based on strategic initiatives to provide comprehensive behavioral and collaborative healthcare services to the El Paso community. Key focus areas include delivering family-centered, holistic care across mental health, substance use, intellectual and developmental disabilities, and primary care; implementing Certified Community Behavioral Health Clinic requirements; strengthening care coordination and transition; ensuring primary care access; addressing community service gaps; and pursuing service expansion and growth. The plan aims to ensure high-quality, continuous process improvement and accessible, evidence-based care.

The agenda includes the adoption of the Chief Financial Officer's report on financials and the Community Collaboration Report. Key action items involve the approval of the Lomaland lease agreement, the establishment of Diversion Center Services through an interlocal agreement with the City of El Paso and the El Paso County District Attorney's Office, the issuance of an RFP for banking services, and an interlocal agreement with El Paso County regarding diversion center construction. Additionally, the meeting will cover a CEO operational report, a PNAC committee update, and presentations on Substance Use Disorder and the patient experience.

The board meeting will address several key operational and strategic items. The agenda includes a report from the Chief Financial Officer regarding EHN financials and a Community Collaboration Report. A report from the CEO will provide an update on current operations and the TCCBHC requirement. The regular agenda covers the discussion and potential action regarding the purchase of commercial real property and the establishment of the NMSU Health, Education, Social Transformation (HEST) Scholarship Foundation. Additionally, a presentation regarding the Meadows and El Paso Sheriff's Office Crisis Intervention Team (CIT) evaluation will be provided.

This operational plan provides guidance for implementing Emergence Health Network's mission, vision, and values, and sustaining high-quality services. It outlines key operational priorities derived from the agency's strategic plan, focusing on family-centered, holistic care, full implementation of Certified Community Behavioral Health Clinics, enhanced care coordination and transition, and ensuring access to primary care. Additionally, the plan addresses strategic initiatives to expand services, address community service gaps, and grow revenue, with an overarching vision to lead behavioral and developmental services in the El Paso region and ensure access to quality care.

The committee meeting covered a comprehensive Community Collaboration report detailing various partnerships, events, and training initiatives. The governance section included updates on surplus property disposal, a presentation on the mission of the Texas Council of Community Centers, news of a Behavioral Health East Campus, and an overview of recent organizational achievements and research. The committee addressed the fiscal impact of SAMHSA grant terminations, noting efforts to retain staff and ensure continuity of services. Discussions also touched upon clinical operations, the ongoing development of a Diversion Center, human resources metrics, a quality improvement initiative focused on safety standards for medication administration, the Community Needs Assessment, and an analysis of patient experience surveys.