Jan 1, 2026StrategicPlan
BoardDepartmental Plan 2026-2029
This departmental plan outlines the organization's strategic direction, priorities, and financial allocations for the fiscal years 2026-2029. It focuses on four key priorities: driving service excellence, enabling modernized and digitized service delivery, providing equitable and accessible programs, and building an agile and resilient organization. The plan aims to strengthen benefits, services, and support for Veterans and their families, enhance commemoration initiatives, and ensure an independent review process through the Veterans Ombudsperson, ultimately supporting their well-being and recognizing their contributions.