Summary
Durham Public Schools (DPS) is soliciting proposals to replace or modernize its on-premises Cisco VoIP system with a Cloud-hosted UCaaS solution or a comparable modernized on-premises VoIP solution across its district sites. The selected vendor will be responsible for porting existing DID numbers and voicemails, provisioning end-user licenses, network readiness and training, white-glove handset provisioning, conference/call recording support, and other implementation tasks; the contract term is five years with two one-year renewal options. The solicitation was posted March 25, 2026 and the response deadline is April 21, 2026 at 2:00 PM local time (Durham, NC).