Summary
The Maryland Insurance Administration (MIA) is issuing this Invitation for Bids (IFB) to procure transcription services to support its administrative hearings and investigations into potential violations of insurance laws and regulations. The MIA's administrative hearings are audio/video recorded, and the contractor will be responsible for providing accurate, certified transcription services for use in legal determinations, official orders, and Fraud and Enforcement investigations. The contract is for a five (5) year base period with no option to renew, and is designated as a Small Business Reserve Procurement requiring certified transcriptionists.