Summary
A Washington government authority is soliciting a vendor to provide a utility billing software system to support and enhance existing district utility billing processes, including account maintenance, billing and collections, paperless/e-billing, customer communications (text, email, robocalls), service order management, payment processing/cashiering and a customer web portal, and to support backflow program tracking and maintenance. The procurement sets a question/answer deadline of July 10, 2026 and an expiry/submission deadline of July 27, 2026; work is to be performed offsite and only onshore (USA) organizations are eligible. No primary solicitation PDF was discoverable in the public buyer posting during research; the buyer’s procurement/forms page appears to reference a “Utility Billing Software System RFP” dated in late June 2026 and matches the scope and dates above.