Summary
San José Clean Energy (SJCE), the Community Choice Aggregator operated by the City of San José, issued a Request for Information (RFI) to explore the market for four service areas: (1) billing administration and data services; (2) customer relationship management (CRM) services; (3) customer contact center and IVR services; and (4) distributed energy resource management system (DERMS) platform/services. SJCE is seeking information on vendors who can deliver one or more scopes and on how providers would integrate with others where needed; respondents may reply to any subset of scopes. This RFI is informational and for planning purposes only — it is not a solicitation and no contract will be awarded from responses to this RFI.