Summary
Louisville Metro Government (Metro), through Metro Technology Services, issued RFP270008 seeking software and implementation services for a Customer Relationship Management (CRM) software systems environment. The solicitation is an open procurement (Type: RFP) with a voluntary pre‑proposal vendor teleconference and a deadline for questions before the final submission due date; supporting documents and submission instructions are provided on the buyer portal. The opportunity opened July 10, 2026 and closes August 14, 2026, with attachments (e.g., CRM specifications, submission instructions, attachments A–C) available on the portal (download requires registration).