Summary
The Department of Veterans Affairs (Veterans Benefits Administration) issued a Request for Information (RFI) R408—Mail Management Services (Notice ID 36C10D26Q0139) seeking industry input on receipt, control, conversion, data extraction, and transmission of paper and digital mail while protecting PII/PHI. The notice describes a 12-month base period with four 12‑month option periods, anticipates processing ~1.31 billion images over the contract, and requests capability statements, answers to questions, and comments on a draft Performance Work Statement. Responses are due by July 21, 2026, 3:00 PM Eastern (email to gregory.stevens@va.gov), and the SAM.gov posting lists public attachments (a PWS docx and a solicitation docx).