Summary
Binghamton University (SUNY) is soliciting an AI-powered chatbot survey tool to survey approximately 7,800 first- and second-year students via SMS to improve student engagement, retention analytics, and proactive interventions. The solution must provide proactive SMS messaging, a database of common student questions, real-time analytics (including analytics based on Tinto’s Theory of Student Departure), and periodic reporting; procurement is for an annual subscription or service period. Bidding was posted May 15, 2026 and responses are due June 08, 2026, and the opportunity appears to be an RFP for procurement (not a grant).