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Pain points mentioned in board meetings and strategic plans
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Digital and Customer Care (DCC) delivers improved customer outcomes by making it easy for students, parents, and borrowers to engage with FSA's programs and services. It includes design services, a digital platform (StudentAid.gov and the myStudentAid mobile app), a customer care platform, a marketing and communications platform, the Aidan Virtual Assistant, Partner Participation and Oversight (PPO) – Partner Connect, and other enabling technology.
Starbridge can help you:
Pain points mentioned in board meetings and strategic plans
Instantly outline and draft all requirements
Bring in your USPs and exploit competitor gaps
Starbridge can help you:
Get ahead of RFPs — target accounts planning budget or ending contracts soon
Accounts with contract expirations, meetings mentioning your product, grants, budget changes and more
Starbridge.ai books 30 - 40% of leads into meetings
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Qualified Respondents to provide auxiliary Customer Care Contact Center (CCCC) Services,
Posted Date
Mar 28, 2025
Due Date
Jan 23, 2026
Release: Mar 28, 2025
Close: Jan 23, 2026
Qualified Respondents to provide auxiliary Customer Care Contact Center (CCCC) Services,
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The fundamental purpose of this CSO is to enable the Government’s product teams, customers, and/or end users to rapidly react to stimuli in the most flexible possible way, and to continually attempt to evolve customer-facing product support capabilities in novel, unpredictable, and unknown ways. See attached file.
Posted Date
Nov 4, 2025
Due Date
Nov 4, 2026
Release: Nov 4, 2025
Close: Nov 4, 2026
The fundamental purpose of this CSO is to enable the Government’s product teams, customers, and/or end users to rapidly react to stimuli in the most flexible possible way, and to continually attempt to evolve customer-facing product support capabilities in novel, unpredictable, and unknown ways. See attached file.
AvailableProvide digital jackpot signs and digital advertising boards.
Posted Date
Nov 7, 2025
Due Date
Dec 18, 2025
Release: Nov 7, 2025
Close: Dec 18, 2025
Provide digital jackpot signs and digital advertising boards.
AvailableSeeking for digital camera.
Posted Date
Dec 11, 2025
Due Date
Dec 23, 2025
Release: Dec 11, 2025
Close: Dec 23, 2025
Seeking for digital camera.
AvailableSurface intent from meeting minutes, budgets, and contract expirations. Influence RFP requirements before competitors ever see them.
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