Summary
This solicitation requests a vendor to provide a one-year renewable maintenance and 24×7 support contract for ExaGrid storage-array products used by the Orange County Department of Education (OCDE), covering warranty, parts replacement, and technical assistance for multiple ExaGrid models with optional extensions for up to four additional years. The award is expected to be made to the lowest responsive and responsible bidder; submissions must be sealed (no electronic bids) and comply with required certifications and forms. Bidders are required to submit sealed bids by the deadline and follow the buyer’s submission instructions on the OCDE bids page.