Summary
Services shall be performed on a time-and-materials basis and shall include all labor, supervision, tools, software, hosting, infrastructure support, technical expertise, and related resources necessary to perform the services authorized by lci under this agreement. Services may include project management and coordination, cloud hosting and infrastructure support, migration and transition activities, website and database maintenance, accessibility remediation, security and compliance support, platform modernization, user experience improvements, analytics and reporting support, content integration activities, troubleshooting, technical assistance, and implementation of enhancements or new functionality.