Summary
The Contractor shall provide all management, labor, tools, equipment, materials, programming capabilities, and specialized technical expertise necessary to perform preventative maintenance, troubleshooting, corrective repair, and firmware upgrades provided by parent companies or COR for the VTC systems. Contractor Scope (Internal): The Contractor is fully responsible for diagnosing and
resolving all system faults originating from the VTC room endpoints (codecs, touch panels, displays, peripherals) through the isolated Crestron NVX network, up to and including the
physical patch cable connecting to the base enterprise network in the server room. See attached file.