Order to Accenture Federal Services LLC by Information Technology Division for DISCOVERY ACTIVITIES AND OPERATIONS AND MAINTENANCE FOR AIR CARGO APPLICATIONS - INDIRECT AIR CARRIER SYSTEMS, KNOWN SHIPPER MANAGEMENT SYSTEM AND OTHER APPLICATIONS WITHIN THE AIR CARGO PORTFOLIO.

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PROVIDE PERSONNEL WHO SHALL PERFORM DUTIES SUPPORTING THE DISTRIBUTED COMMON GROUND SYSTEM (DCGS) NETWORK WEAPON SYSTEM AND ALL SUPPORTING ACTIVITIES, SUCH AS THE DEVELOPMENT, INTEGRATION, MAINTENANCE, ADMINISTRATION, MANAGEMENT, DOCUMENTATION, ASSESSMENT, DISPOSAL AND TROUBLESHOOTING OF 480 ISRW INFORMATION TECHNOLOGY ASSETS FROM THE NETWORK AND ENTERPRISE LEVEL. IN DOING SO, THE CONTRACTOR SHALL ENSURE PROPER INTEGRATION AND SECURITY PRACTICES ARE ENFORCED TO PROTECT THE INTEGRITY OF THESE ASSETS AGAINST UNAUTHORIZED MODIFICATIONS, PENETRATIONS, AND OTHER THREATS THAT MIGHT AFFECT MISSION OPERATIONS. THE CONTRACTOR SHALL PROVIDE THE CAPABILITY TO RESTORE THE ASSETS, AND OVERARCHING NETWORK, TO FULL MISSION CAPABILITY IN THE EVENT OF AN INTERRUPTION TO ITS AVAILABILITY.

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THE OVERALL SCOPE OF THIS CONTRACT IS TO PROVIDE WALLOPS RANGE OPERATIONS AND MAINTENANCE SUPPORT SERVICES TRAINING COMMAND, CONTROL, COMMUNICATIONS, INFORMATION AND COMPUTER SYSTEMS SERVICES TESTING, MODIFYING AND INSTALLING COMMUNICATIONS AND ELECTRONIC SYSTEMS AT LAUNCH FACILITIES, LAUNCH CONTROL CENTERS AND TEST FACILITIES RANGE SUSTAINING ENGINEERING SERVICES, AND GROUND OPERATIONS SUPPORT. THIS EFFORT PROVIDES DIRECT CUSTOMER SUPPORT TO NASA WFF'S RANGE BY PROVIDING QUALIFIED PERSONNEL, EQUIPMENT, TOOLS, MATERIALS, VEHICLES, SPECIALIZED TEST EQUIPMENT, SUPERVISION, AND OTHER SERVICES. NASA'S WFF REQUIRES AN INNOVATIVE, INTEGRATED, FLEXIBLE AND EFFECTIVE MANAGEMENT APPROACH AND THE CONTRACTOR MUST PROVIDE TECHNICAL SUPPORT IN A PLANNED AND COORDINATED MANNER WHICH WILL ENSURE ESSENTIAL WALLOPS RANGE SUPPORT SYSTEMS ARE READY TO SUPPORT USER REQUIREMENTS, AND CAUSE NO IMPACT TO WALLOPS RANGE PROGRAM SCHEDULES DUE TO EQUIPMENT DEGRADATION, FAILURES, SYSTEM PROBLEMS OR REPRIORITIZATION OF PREEXISTING PROGRAM REQUIREMENTS. THE WIDE VARIETY OF SUPPORT SYSTEMS INVOLVES FLEXIBLE WORKLOAD PLANNING, COST MANAGEMENT, AND SCHEDULING OF RESOURCES TO IDENTIFY AND RESOLVE TECHNICAL SYSTEMS PROBLEMS. AVAILABLE CAPACITY FOR OPERATIONS, MAINTENANCE, AND SUSTAINING ENGINEERING MAY BE MADE AVAILABLE TO OTHER WFF ORGANIZATIONS WITH THE PERMISSION OF THE CONTRACTING OFFICER'S REPRESENTATIVE (COR), AND RMMO MANAGEMENT. INSTRUMENTATION SYSTEMS ARE PERMANENTLY LOCATED AT WFF, BERMUDA, AND IN ALASKA. IN ADDITION, MOBILE INSTRUMENTATION IS DEPLOYED TO LOCATIONS WORLDWIDE, INCLUDING BUT NOT LIMITED TO NORWAY KWAJALEIN ATOLL COQUINA, NC AUSTRALIA AND FRENCH GUIANA TO MEET RANGE CUSTOMER REQUIREMENTS. THE WALLOPS RANGE RECEIVES AND PROVIDES RANGE SUPPORT FROM AND TO VARIOUS AGENCIES. THE WALLOPS RANGE CONSTANTLY STRIVES TO ENSURE IT IS PREPARED TO ACCOMMODATE THE CURRENT AND FUTURE NEEDS OF ITS CUSTOMERS. TO THAT END, THE CONTRACTOR SHALL PURSUE ONGOING PREVENTIVE AND CORRECTIVE MAINTENANCE AND SUSTAINING ENGINEERING TASKS TO ENSURE READINESS AND MITIGATE THE EFFECTS OF OBSOLESCENCE OF ITS CURRENT RANGE EQUIPMENT AND SYSTEMS. THE CONTRACTOR SHALL ALSO WORK WITH RMMO IN COOPERATION WITH OTHER NASA CENTERS AND ORGANIZATIONS TO MAINTAIN AND SUSTAIN RANGE SYSTEMS TO COMMON STANDARDS. THE CONTRACTOR SHALL WORK WITH WFF ORGANIZATIONS AND PROVIDE OPERATIONAL REQUIREMENTS TO SUPPORT NEW ENGINEERING AND/OR TECHNOLOGY DEVELOPMENT ACTIVITIES APPROVED BY THE RANGE. SUCH ACTIVITIES ENABLE THE EVOLUTION OF THE RANGE ARCHITECTURE TO INCLUDE SPACE-BASED METRIC TRACKING, TELEMETRY, AND COMMAND RELAY, AND MISSION PLANNING SYSTEMS. THE CONTRACTOR SHALL ALSO PROVIDE OPERATIONAL REQUIREMENTS AND SUPPORT TRANSITIONING NEW ENGINEERING OR TECHNOLOGY DEVELOPMENTS TO OPERATIONS.

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THE PRIMARY ACTIVITIES COVERED BY THIS EFFORT INCLUDE THE FINAL SERVICING MISSION AND SUBSEQUENT OPERATIONS THROUGH END-OF-MISSION. THESE ACTIVITIES INCLUDE: A. SCIENCE PROGRAM IMPLEMENTATION INCLUDING: MISSION PLANNING SUPPORT, SCIENCE PROGRAM DEFINITION SUPPORT, MANAGEMENT OF THE PROPOSAL SELECTION, TIME ALLOCATION, AND GRANT AWARD COMMITTEE PROCESSES, AND SCIENCE COMMUNITY OUTREACH. B. ROUTINE SCIENCE OPERATIONS INCLUDING: PROPOSAL GENERATION AND RECEIPT, OBSERVATION PLANNING AND SCHEDULING, UPDATING INSTRUMENT HANDBOOKS, OBSERVING AND USER SUPPORT, DATA PROCESSING AND PRODUCT GENERATION, ARCHIVAL AND DATA DISTRIBUTION SERVICES, CALIBRATION ASSISTANCE AND DATA ANALYSIS, ANOMALY INVESTIGATION SUPPORT, USER GRANT ADMINISTRATION, OBSERVER ASSISTANCE AND ENGINEERING OPERATIONS SUPPORT. C. GROUND SYSTEM SUSTAINING ENGINEERING INCLUDING: SCIENCE OPERATION SYSTEM MAINTENANCE, INFRASTRUCTURE ADMINISTRATION AND SUPPORT, AND DOCUMENTATION MAINTENANCE D. SERVICING MISSION SUPPORT INCLUDING: PREPARATION AND EXECUTION OF THE OBSERVATORY VERIFICATION PROGRAM, INSTRUMENT DEVELOPMENT SUPPORT, AND OPTICAL ALIGNMENT TESTING SUPPORT E. GENERATION OF PERFORMANCE, SCIENCE RETURN, AND OTHER PERTINENT INFORMATIONAL REPORTS TO THE HSTP F. ASTRONOMICAL COMMUNITY AND GENERAL PUBLIC/EDUCATIONAL OUTREACH G. SPECIAL PROJECTS INCLUDING ORIGINS FORUM AND INDEPENDENT RESEARCH THIS CONTRACT INCLUDES AN ADDITIONAL TWO-YEAR PERIOD AFTER THE END OF HST'S SCIENCE-MISSION. THIS EXTRA TIME FOLLOWING THE CESSATION OF SCIENTIFIC OBSERVATIONS IS FOR TWO YEARS OF FOLLOW-ON ARCHIVAL RESEARCH. DURING THE FINAL TWO YEARS OF THE CONTRACT, ARCHIVAL OPERATIONS AND MAINTENANCE, AN ARCHIVAL RESEARCH PROPOSAL SELECTION PROCESS AND ASSOCIATED GRANT ADMINISTRATION, AND A PUBLIC OUTREACH PROGRAM WILL CONTINUE. DATA ANALYSIS SOFTWARE WILL ALSO BE MAINTAINED BUT AT A LOWER LEVEL OF SUPPORT SUCH THAT ONLY MODEST ENHANCEMENTS MAY STILL BE MADE. CONTINUING SUPPORT WILL ALSO INCLUDE THE COORDINATION OF DATA ANALYSIS SOFTWARE THAT IS PRODUCED BY THE ASTRONOMICAL COMMUNITY. ORIG PSC AR20