Florida Gulf Coast University

Effective: Aug 1, 2021

Expires: Unlock →

This Master Services Agreement (MSA) between Florida Gulf Coast University Board of Trustees and ProtoCall Services Inc., effective May 11, 2021, outlines the terms for ProtoCall to provide call center services. The agreement is valid until July 31, 2023. Exhibit A, Statement of Work #1, details the specific call center services, commencing August 1, 2021, with a monthly prepaid cost of $1,500.00 for 40 calls, additional calls at $35.00 each, and interpretation services at $1.44 per minute. A one-time setup fee of $2,500.00 is waived. The MSA includes standard terms and conditions for insurance, termination, confidentiality, and dispute resolution.

Effective: Jul 1, 2022

Expires: Unlock →

This Services Agreement, effective July 1, 2022, is between Florida Gulf Coast University Board of Trustees (Customer) and Uwill, Inc. (Uwill). Uwill agrees to provide an electronic platform for online mental health counseling services to the Customer's students, including access to qualified counselors, data security, and compliance with relevant regulations like FERPA and HIPAA. The Customer commits to pay Uwill $304,192 for the initial two-year term, payable in advance, which covers specific credit allocations for student counseling sessions. The agreement also details obligations, termination clauses, indemnification, confidentiality, and general legal provisions.

Effective: Feb 10, 2025

Expires: Unlock →

This document outlines a Renewal and Addendum Agreement between Unifyed and Florida Gulf Coast University (FGCU). It renews the existing Master License & Services Agreement and amends Schedule 0001, while adding Schedule 0005 for Unifyed Student Engage + Login services, including Portal & Mobile, Bronze Support, Azure Login Bridge, and licenses for 15,031 users. The agreement's effective date is December 2, 2024, with the new services commencing on February 10, 2025, and concluding on February 9, 2026. The document presents conflicting total amounts for the first year of services, with figures of $101,650.00 and $101,690.00.