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Board meetings and strategic plans from Tommy Stringfellow's organization
The commission meeting addressed financial performance, noting strong membership numbers and revenue, though attendance remained below budget. Discussions included the utilization of state funds for COVID-19 related expenses and the approval of the FY 2021-22 budget, which prioritizes investment in staff. A capital list was approved, designating funds for capital projects and operating reserves. Plans were outlined to assess and adjust staff compensation, including longevity pay, bonuses for returning part-time staff, and increased compensation for various departments, along with allowances for uniforms, training, and recognition events.
The meeting addressed financials, noting a decrease in total membership and attendance, but a slight increase in per capita admission. Discussions covered trends related to weather, COVID-19, and the opening of the rhino exhibit, as well as updates on federal, state, and county funding. A new member was appointed to the Finance Committee, and a committee was formed to discuss emeritus status. There were reports of no positive or pending COVID-19 cases among staff, volunteers, and interns. The horticulture departments were streamlined into one cohesive team. Updates were provided on the rhino exhibit, attendance management, dining options, and aquarium renovations. The education department is working on virtual programs, including Virtual Zoofari and a partnership with DNR for the "Fish in the Tank" program. The staff voted on names for Anatolian shepherd puppies as part of a conservation effort with The Cheetah Trust.
The meeting included the Chief Finance Officer's report, which highlighted an excellent May with total attendance over budget, driven by paid attendance and membership performance. The report detailed revenue versus expenses, noting that total revenue was over budget due to admissions and other revenue streams. SSA Commissions and Attractions/Rides revenue also exceeded budget. The proposed 2015-2016 General Fund budget was presented, reflecting an increase in total revenue and a conservative visitor per cap expenditure. The budget included new full-time positions for the Seal/Sea Lion Exhibit, Commissary Technician, Horticulturist/Education staff, and a Life Support Systems Technician. An update on Destination Riverbanks projects was provided, including the opening of the grizzly bear and otter exhibits, progress on the sea lion exhibit and Children's Garden, completion of the Rivermont parking lot, and discussions regarding the CSX Pedestrian Bridge. A rain event caused flooding and damage to the EGO and Sea Lion construction sites. The Destination Riverbanks Capital Campaign was also discussed.
The meeting included reports from the President & CEO, Chief Administrative Officer, and Chief Operating Officer. Discussions covered July financials, a resolution for bond refinancing, the 2019-20 fiscal year-end review, federal and state funding, and county funds. Updates were provided on COVID-19 cases among staff, the new rhino exhibit, staff turnover, and an innovative childcare program called "ZooCare". Animal updates included the introduction of female rhinos to their exhibit and penguin chicks soon to be on display. Other topics included the Connect magazine featuring the sustainability index, attendance trends, virtual learning options, and a virtual Zoofari. Membership updates included changes to membership levels and options. The opening of the Kangaroo and Koala exhibits was also mentioned.
The meeting covered financial performance, revealing a decrease in attendance and operations revenue due to the park's closure. Discussions included a request for government funding and a review of the FY 20-21 budget, which anticipates reduced funding from both counties. Updates were provided on a lawsuit, staff re-employment, and COVID-19 safety protocols. The arrival of a rhino and progress on its exhibit were announced, along with plans to open the kangaroo walkthrough and lorikeet aviary. Measures for high-risk guest visits and positive trends in membership renewals were also discussed.
Extracted from official board minutes, strategic plans, and video transcripts.
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Clifford Bourke
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