Terri Harlow

This Accessibility Plan for the Canadian Museum of Immigration at Pier 21 outlines the institution's commitment to creating a barrier-free environment and ensuring inclusivity for all visitors and staff. The plan focuses on key areas including Employment, the Built Environment, Information and Communication Technologies (ICT), Communication, Procurement of Goods, Services and Facilities, the Design and Delivery of Programs and Services, and Transportation. It details ongoing and new actions to address identified barriers, aiming to enhance accessibility, foster a welcoming atmosphere, and comply with the Accessible Canada Act, ultimately working towards a barrier-free Canada by 2040.

This Corporate Plan for the Canadian Museum of Immigration at Pier 21 outlines its strategic direction and financial plans for 2025-26 to 2029-30. The plan is built upon five strategic priorities: leading an outstanding and relevant museum with pan-Canadian reach, facilitating enhanced access for all, building and nurturing exceptional partnerships, championing an inclusive team, and serving as a model Crown corporation. The overarching goal is to enhance public understanding of immigration to Canada, preserve immigration stories, and engage Canadians in exploring this history, while ensuring financial responsibility and sustainability.

The annual public meeting included a video of stories from people who immigrated to Canada at different times, from different places, and for different reasons. The meeting reported on the fiscal year from April 1, 2022, to March 31, 2023, noting a return to pre-pandemic visitation and activity levels. The museum highlighted partnerships, including the Hearts of Freedom project, and showcased films and podcasts focused on immigrant experiences. Discussions covered accessibility plans, donor recognition, and various exhibitions, including the World of Yousef Karsh and Kids Celebrate. The traveling exhibition Refuge Canada was also mentioned for its wide reach.

The annual public meeting reported on the fiscal year beginning April 1st, 2021, and ending March 31st, 2022. Discussions included the impact of the COVID-19 pandemic on museum operations, including slow spring visitation followed by increased summer visitation. The museum highlighted its digital and hybrid approaches, including the launch of season two of its podcasts. The meeting also covered the traveling exhibition Refuge Canada, public programs, and the Scotiabank Family History Center. The museum recognized donors and supporters, including those supporting virtual field trips, Jewish immigration education, and school group education programs. The opening of the exhibition The World of Yusuf Karsh was also mentioned.

The corporate plan for the Canadian Museum of Immigration at Pier 21 focuses on exploring Canadian immigration to enhance public understanding. Key priorities include audience engagement, both onsite and online, through enhanced programming, strategic marketing, and digital engagement. The plan also focuses on fund development, particularly major gifts, to increase self-generated funding. The museum will publish a book on Pier 21 and redesign the Contributions Zone of the Canadian Immigration Hall. The plan emphasizes financial stability through increased revenue generation and prudent fiscal management.