Megan Hancock

The agenda includes the Chief Executive Officer's report and old business concerning the authorization of officials to execute documents for the Cleaner Water Grant Program. New business consists of the review of the 2025 Financial Audit Report. Additionally, the Board will receive communications regarding the Hardin County Water District No. 2 and consumer research, along with departmental reports covering finance, marketing, customer service, engineering, human resources, information technology, and legal matters, concluding with closed and executive sessions.

The board discussed marketing efforts for the WaterPro leak protection plan and declared the first quarter 2026 dividend for the Louisville Water Company. Authorization was granted for an unbudgeted project to construct a new POL storage area at the Zorn Pump Station. The Compensation and Benefits Committee provided updates on 2025 performance goals and recommended merit increases for non-union employees. Financial reports detailed preliminary year-end results and February operational metrics. Communications, customer service, distribution operations, engineering, production, human resources, and IT departments provided updates on projects, service challenges related to winter weather, and ongoing infrastructure initiatives. An executive session was conducted to address personnel matters.

The Board discussed the operational response to recent winter weather events and record water main break volumes. Policy updates were approved regarding Purchasing and Capital Projects Authorization thresholds. Specific project actions included a budget increase for the Velocity 65 infrastructure project and the approval of an unbudgeted contract for water infrastructure remediation following a plane crash. Additionally, the Board authorized an IT infrastructure contract for core production and disaster recovery storage upgrades. Updates were also provided on the investment portfolio, preliminary January financial performance, community marketing engagement, distribution operations, water quality metrics, human resources initiatives, and the transition of the Oracle HCM Cloud system.

The 2026-2030 Strategic Business Plan for Louisville Water outlines the roadmap for the utility to lead the industry in quality, service, innovation, and value. Its mission is to provide the highest quality water, fire protection, and related services to customers and communities. The plan is guided by seven core priorities: ensuring water quality, strategic infrastructure investment, maintaining financial viability, enhancing customer and stakeholder trust, fostering an inclusive work environment as an employer of choice, pursuing business development and partnerships, and strengthening safety, security, and risk mitigation to protect employees, assets, and the community.

The board meeting agenda includes a report from the Chief Executive Officer and various operational reports covering areas such as finance, communications, customer service, engineering, human resources, information technology, and legal. New business items involve declaring a first-quarter dividend and approving an unbudgeted storage project. The meeting also features a report from the Compensation and Benefits Committee, in addition to scheduled closed and executive sessions.