Mahesh Albuquerque

The meeting agenda included a discussion on Ticket Management Best Practice, specifically incorporating input from the Colorado Springs HRE. Another key topic involved improving DIRT Report requirements. Other business centered on determining what topics to present to the full Safety Commission and defining the agenda items for the subsequent meeting. Future business considerations include the annual review of CGA Best Practices in May and potential best practice ideas such as the CO 811 member termination process and CGA Best Practices Chapter 5.

The meeting focused on several key discussions related to best practices. Key topics included the final review of the ECMC 1100 Series Flowline Regulations, which will be sent to the Attorney General and the full commission for review after wording refinement. Discussions also covered the next steps for the CO811 Annual Data, with letters sent and data slated for website posting. Furthermore, the committee reviewed and discussed CREA's recommendations, resulting in a draft response letter to be written by OPS staff. Other business covered what items to present to the full Safety Commission and confirmed that the next Best Practices meeting will resume in January.

The meeting included a review of the CO811 update, presented by staff, detailing upcoming launches for a new ticket system and website redesign, and outlining several 2026 events such as CO811's 40th anniversary and excavator breakfasts. Contact Center metrics showed a 5% YoY ticket total increase, a large rise in fiber ticket volume, and increased call volume. Member Relations noted a spike in automatic positive response renotifications/late notices. Complaint Hearings concluded with final determinations for cases 2025-056 and 2025-058, and updates were provided on the status of other ongoing complaints. Under Best Practices, revisions to the Abandoned Facilities document, incorporating the Attorney General's suggestions, were approved. Staff updates covered member transitions, approval of a new 811 Data webpage layout, and feedback provided on the Draft Quarterly/Monthly Bulletin and Draft 2025 Year in Review, which identified managing fiber rush issues as a 2026 focus area.

The agenda for the meeting includes staff reports covering the Fund Balance, Fund Status, and Petroleum Storage Tank (PST) Fund Updates and Announcements, including a discussion on P.30. The committee is scheduled to review and potentially approve Policy #29 applications seeking total reimbursements of $72,000.00 for four facilities (7-Eleven Store No. 27043, Thunderhead Lift, Morningside Lift, and Keystone Outback). Additionally, several reimbursement applications (RAPs) are listed for review, involving sites such as Alta Convenience #6124, Ed Eisenhauer Dodge, Twin Star Energy #535, Stinker Store #301, Murphy Express #8747, and Rinehart/Master Petroleum Montrose Bulk Plant, with associated reimbursements and potential cost reductions due to compliance issues. The agenda also allocates time for an executive session to discuss a subrogation claim concerning 313 Nevada Avenue in Trinidad.

The meeting included staff reports detailing claim statistics between October 8, 2025, and November 19, 2025, showing claims received, amounts requested, reimbursed, and pending finance. The fund cash balance as of November 20, 2025, and the average processing turnaround time were also noted. Committee updates included the official move to a new location and discussion of a new policy regarding parties that are substantially out of compliance or face denial. Applications under Policy 29 for tank removal, totaling $49,000.00 for Routt County Road & Bridge Dist. 2 and 7-Eleven Store No. 19088, were approved. Additionally, ten PREQS applications were presented for reimbursement approval, covering sites such as Twin Star Energy #15 and Circle K Store #2740682, with associated approved costs and eligibility discussions. One application for Silverthorne Shell was tabled pending withdrawal request and discussion of potential prosecutions at the next meeting.