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This document outlines the Area Transportation Authority of North Central Pennsylvania's Title VI Plan, ensuring compliance with the Civil Rights Act of 1964 by preventing discrimination based on race, color, or national origin. The plan details public notice and complaint procedures, a public participation strategy to engage diverse populations, and a Limited English Proficiency (LEP) implementation plan based on a four-factor analysis. It also includes an equity analysis and establishes comprehensive service standards covering vehicle load factor, headway, on-time performance, service availability, and the distribution of transit amenities to ensure equitable and accessible transportation services.
Extracted from official board minutes, strategic plans, and video transcripts.
Decision makers at North Central Pennsylvania Area Transportation Authority
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Mark Head
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