Heather Jenkins

The board meeting covered several key items, including a safety report highlighting recent training and a reliability report detailing customer outage statistics. Financial reports for the Electric and Advanced Broadband Services business units were presented. The board approved the 2026-2027 business plan and authorized a $1,000,000 lump sum pension contribution to the Tennessee Consolidated Retirement System. Additionally, the CEO provided updates on the TVA Comprehensive Services Program and local graduation ceremony broadcasts, and the board held a discussion regarding an employment agreement.

BTES initiated a strategic planning process in 2023 to enhance customer service and establish new organizational goals for the next three to five years. This involved reviewing best practices and incorporating feedback to refine its vision and mission. The plan introduces a new vision to be the community's trusted resource for energy and connectivity, and a new mission focused on providing essential services that enrich the community. Key objectives include fostering community partnerships, engaging with schools for workforce development, and driving continuous service improvements.

The board reviewed reports regarding safety operations, reliability and outage data, and financial performance for both electric and broadband business units. Additionally, the board received a draft of the 2026-2027 business plan, reviewed TVA monthly fuel cost adjustments, and formally approved a resolution for a Tennessee Unclaimed Property refund. The meeting concluded with a CEO legislative and infrastructure update, a discussion on operational impacts following enterprise software implementation, and a review of an employment agreement.

The board meeting covered a range of operational, safety, and financial updates. Key discussion points included a safety report detailing safe working hours and training, a reliability report on customer outage data, and financial performance reports for the Electric and Advanced Broadband Services business units. Additionally, the board reviewed TVA monthly fuel cost adjustments, received a legislative update from the CEO, and discussed upcoming changes to residential internet plans. The board also addressed project status updates and matters regarding the CEO's employment agreement and billing delivery.

The board meeting covered several operational and financial reports, including a safety report regarding safe working hours and training, a reliability report on customer outage data, and a review of the Electric Business Unit's financial status and Broadband statistical updates. The TVA monthly fuel cost adjustments were reported. The board approved a contract proposal from On Trac Communications, LLC, for subdivision conduit installation to improve electric reliability. Additionally, the CEO provided a year-end review for 2025, highlighted a state grant award for an industrial site project, discussed local community events, addressed the impact of Winter Storm Fern, and facilitated the rescheduling of a future board meeting.