Courtney Harley

This strategic plan aims to provide Ashtabula County residents with clean, safe, and affordable homes, promoting stability and opportunity for all. It outlines key priorities including improving housing quality and capital infrastructure, strengthening resident experience and community engagement, enhancing safety and security across all properties, investing in staff training and organizational capacity, improving operational excellence and policy compliance, and strengthening community partnerships and resource connections. The vision is to build strong relationships and serve families with honesty, dignity, and respect.

This Strategic Plan provides a five-year roadmap for the Ashtabula Metropolitan Housing Authority to strengthen housing quality, expand resident opportunity, increase safety, build organizational capacity, and ensure long-term sustainability. The plan is grounded in the mission to provide safe, clean, and affordable homes and envisions a community where residents have access to high-quality housing that promotes stability and opportunity. Key priorities include improving housing quality and capital infrastructure, strengthening resident experience and community engagement, enhancing safety and security, investing in staff development, improving operational excellence and policy compliance, and strengthening community partnerships.