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The Utah Department of Transportation (UDOT) requests proposals to provide a Toll Back Office System (BOS) and Customer Service Center (CSC) support to manage electronic toll collection account services for the Express Pass program. The contract is expected to be a single award covering development, transition, delivery, and ongoing operations including customer account management, CSC staffing, and system maintenance. The period of performance is five years with up to five one-year extensions; work will primarily be performed in Salt Lake City and surrounding areas of Utah.
Starbridge can help you:
Pain points mentioned in board meetings and strategic plans
Instantly outline and draft all requirements
Bring in your USPs and exploit competitor gaps
Starbridge can help you:
Get ahead of RFPs — target accounts planning budget or ending contracts soon
Accounts with contract expirations, meetings mentioning your product, grants, budget changes and more
Starbridge.ai books 30 - 40% of leads into meetings
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Design, installation, commission, operation and maintenance of the FasTrak Regional Customer Service Center (RCSC) Back Office System.
Posted Date
Aug 18, 2025
Due Date
Feb 3, 2026
Release: Aug 18, 2025
Close: Feb 3, 2026
Design, installation, commission, operation and maintenance of the FasTrak Regional Customer Service Center (RCSC) Back Office System.
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The New Hampshire Department of Transportation seeks information on back office systems and operational services to support E-ZPass electronic tolling, video tolling, and unpaid toll processing. This RFI aims to gather insights to prepare a future RFP for replacing the legacy back office system with modern solutions.
Posted Date
Nov 14, 2025
Due Date
Dec 19, 2025
Release: Nov 14, 2025
Close: Dec 19, 2025
The New Hampshire Department of Transportation seeks information on back office systems and operational services to support E-ZPass electronic tolling, video tolling, and unpaid toll processing. This RFI aims to gather insights to prepare a future RFP for replacing the legacy back office system with modern solutions.
AvailableThe New Hampshire Department of Transportation seeks information on back office systems and operational services to support E-ZPass electronic tolling, video tolling, and unpaid toll processing. This RFI aims to gather insights to prepare a future RFP for replacing the legacy back office system with modern solutions.
Posted Date
Nov 14, 2025
Due Date
Dec 19, 2025
Release: Nov 14, 2025
Close: Dec 19, 2025
The New Hampshire Department of Transportation seeks information on back office systems and operational services to support E-ZPass electronic tolling, video tolling, and unpaid toll processing. This RFI aims to gather insights to prepare a future RFP for replacing the legacy back office system with modern solutions.
AvailableQualified Respondents to provide auxiliary Customer Care Contact Center (CCCC) Services,
Posted Date
Mar 28, 2025
Due Date
Jan 23, 2026
Release: Mar 28, 2025
Close: Jan 23, 2026
Qualified Respondents to provide auxiliary Customer Care Contact Center (CCCC) Services,
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