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Learn more →This is a Sources Sought notice issued by the U.S. Citizenship and Immigration Services (USCIS) Office of Information Technology to identify potential business sources capable of providing best practices and professional IT services to integrate an online account experience that enhances customer service for benefits adjudicated by USCIS. The notice describes work to create a unified, personalized account experience, standardize common form fields, enable proactive notifications and data-directed routing, and support customer experience automation. It is a Sources Sought (informational/planning) notice and explicitly does not constitute an Invitation for Bids, Request for Proposal, Request for Quotation, or an obligation to award a contract.
Posted Date
Dec 9, 2025
Due Date
Jan 2, 2026
Release: Dec 9, 2025
Close: Jan 2, 2026
This is a Sources Sought notice issued by the U.S. Citizenship and Immigration Services (USCIS) Office of Information Technology to identify potential business sources capable of providing best practices and professional IT services to integrate an online account experience that enhances customer service for benefits adjudicated by USCIS. The notice describes work to create a unified, personalized account experience, standardize common form fields, enable proactive notifications and data-directed routing, and support customer experience automation. It is a Sources Sought (informational/planning) notice and explicitly does not constitute an Invitation for Bids, Request for Proposal, Request for Quotation, or an obligation to award a contract.
AvailableCustomer services, accounts, and integration.
Posted Date
Dec 9, 2025
Due Date
Jan 2, 2026
Release: Dec 9, 2025
Close: Jan 2, 2026
Customer services, accounts, and integration.
AvailablePeriodical subscription management services.
Posted Date
Nov 17, 2025
Due Date
Dec 4, 2025
Release: Nov 17, 2025
Close: Dec 4, 2025
Periodical subscription management services.
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