Educator Information System Upgrades and Support

Development, programming, testing and ongoing support for the educator information system (eis). The vendor will provide the design, programming and testing support for the educator information system. The services being sought will target four areas. First, the vendor will update the system to meet the requirements of ongoing administrative rule changes being defined for the credential application and renewal process. The vendor will also work with the bureau of credentialing to implement system enhancements and fixes that have been identified over several years. These items include both system bugs that require significant re-work by the credentialing staff, as well as improvements to support applicants, existing educators, saus and the bureau of credentialing. The vendor will also work with the bureau of credentialing to identify business processes that can be streamlined to reduce staff effort, eliminate duplication of work and speed up the application review process. Finally, the current eis system is built on older technology components.